Questions regarding your tuition bill or parking? Do you need to pay your tuition? We can take care of these questions and more at the Business Office.
Student ID Cards
Student ID cards are issued in the UC Business Office, all you need is a registered schedule of classes and a photo ID. Your student ID card identifies you as student and works as a loadable card (similar to a debit card). Students can load funds (UC Green, Hobo Dough, Trojan Gold or Coyote Cash) onto the card to use in select vending machines and pay for printing in the open computer lab. To load funds, visit the Business Office during our hours of operation or through your HOME Campus' website. You are responsible for protecting your UC Green ID card and are liable for unauthorized purchases. Report lost or stolen ID cards to the UC Business Office. ID card replacement fee is $10. Balances of unused UC Green funds will be reconciled in accordance with UC policies. Click here to review UC Green Policies.
Sometimes you need an official document that captures all of your official academic work, proof of academic achievement, and/or evidence of degree completion. Transcripts are processed at the Registrar’s Office of your Home Campus. For transcripts requests, you may visit your home school’s website and/or complete the SDBOR Common Transcript Form found here: https://exchange.parchment.com. Note: transcript requests cannot be made over the phone or by email.
Students may park in any lot that is not designated as “Staff/Faculty” or “Visitor” parking. All students registered for University Center courses will be assessed a Parking Fee/Vehicle Registration Fee approved by the SD Board of Regents. This fee will be billed to your student account at the beginning of each fall and spring term, excluding summer. No parking permits or passes are required. Parking tickets will be issued for parking in the visitor, OLLI, state vehicle, staff, faculty or handicapped parking without appropriate permit. Students must only park in student parking. Maps of our parking lots are available upon request and on the website. (See Parking Map). Green car parking is only for vehicles found on the Green Car list. If you believe there are circumstances that may warrant voiding a ticket, click here for the Parking Ticket Appeal Process and here for the Parking Ticket Appeal form.
Copy, Fax, and Postage
Students can access copy and fax services at the Business Office. Copying services cost $0.10 per sheet for black and white (plus tax) and $0.20 for color copies (plus tax). Items related to university business can be faxed for no charge; however, personal faxes are $1.50 (plus tax). Additionally, students can purchase postage stamps and drop off outgoing mail at the Business Office. Are you a Faculty Member teaching at University Center looking for assistance with copies? Submit a Faculty Copy Request today!
Administration Building (FADM 133)
4801 N Career Ave
Sioux Falls SD 57107
Frequently Asked Questions
Current Students: SDePay
What is SDePay (NelNet)?
NelNet is the vendor with whom the South Dakota Public University System has contracted to provide for secure on-line payments, online statements and e-Billing services. SDePay is the on-line system.
How can I pay my bill?
- Online: Students can pay online through a WebAdvisor link to SDePay by clicking on the link provided by the email notification using e-Check or credit card (American Express, Discover Card, MasterCard, VISA). If you use a card to pay your bill, you will be charged a 2.75% service fee by NelNet. You will not be charged a fee if you pay online by e-Check.
- Online: Authorized Payers can pay on-line through NelNet Authorized Payer site using e-Check or credit card (American Express, Discover Card, VISA, MasterCard). If you use a credit card to pay the bill, you will be charged a 2.75% service fee. There is no service charge if you pay using e-Check.
- By Mail: If you wish to pay by paper check, please include your student ID number on the bottom of the check to ensure the amount is posted to your account. Mail you payment to University Center Cashier, 4801 N Career Ave, Sioux Falls, SD 57107 or to the address at the top of your billing statement. We cannot accept or process credit or debit card information through the mail.
- In Person: You can pay in person by check or cash at the University Business Offices, during normal business hours. We cannot accept credit or debit card payments in the University Business Offices.
Can I pay my tuition and fees using a credit card?
American Express, Discover Card, VISA and MasterCard can be used to pay student charges online. The links to the online payment site can be found on the e-mail notification and on WebAdvisor. If you use a card to pay your bill, a 2.75% service fee will be charged by NelNet. You will not be charged a fee if you pay online by e-Check.
How can I pay my account on-line?
You can pay online from any computer that has internet access by logging-in to your HOME school's Webadvisor. The University Business Office staff will not be able to process your online credit card payment at the cashier station. If you use a wireless connection you are advised to use encryption to protect your personal information.
How does e-Billing work for a student and for an Authorized Payer?
An email notification will be sent from e-commerceProcess@sdbor.edu to your official university email address, announcing that the Student Account Statement is ready to be viewed/paid online. The announcement will also be forwarded to the email address of Authorized Payers. This will be sent each time a new statement with an outstanding balance is processed.
If you are a student, a link in the email notification will take you to SDePay where you can safely log into the e-Billing website using your WebAdvisor username and password.
Once on the e-Billing site, students may set up parents, guardians or others as Authorized Payers who have access to view the statement and make online payments (see Authorized Payers section).
If you are an Authorized Payer (set up in advance by a student), a link in the email notification will take you directly to the e-Billing site, where you can securely log in by typing your user name and password.
Other functions include the ability to see up to 16 months of statements (on the "View Accounts" screen, select "Statement History" from the drop-down menu) and the ability to see history of online payments.
Can I have my e-Bill sent to my personal email account instead of my University email account?
Students within the University System will automatically be provided an official University email address upon admission. University policy requires all students to regularly check messages sent to their University email addresses. Students will be responsible for forwarding the notification to their personal email accounts.
Can I use any type of check as an e-Check?
No, only checks from regular bank, savings and loan and credit union checking accounts will be accepted. Checks issued from savings accounts, credit card companies, money market accounts, home equity or other lines of credit, or money orders cannot be processed as an e-Check. However, you can mail those checks. If you wish to pay by paper check, please indicate your student ID number on the bottom of the check to ensure the amount is posted to your account. Mail your payment to University Center Cashier, 4801 N Career Ave, Sioux Falls, SD 57107 or to the address listed on the statement.
Can I pay my account by mail?
Yes. If you wish to pay by paper check (please indicate your student ID number on the bottom of the check to ensure the amount is posted to your account), mail your payment to University Center Cashier, 4801 N Career Ave, Sioux Falls, SD 57107 or to the address listed on the statement. We cannot accept or process credit or debit card information through the mail.
What if I don't receive the email notification?
If you have not received an email notification before the tuition payment deadline, you need to contact the Registrar's Office to confirm your University assigned email address and password. You are responsible for the timely payment of your tuition and fees. You can always view your account balance on WebAdvisor and pay from that information or stop by the Business/Cashier Office to obtain your balance owed.
How do I set up an Authorized Payer on my account?
Log into SDePay e-Billing site via WebAdvisor. Navigate to "Account Summary by Term and Make a Payment, " "e-Billing" and click on the e-Billing Login button. You will need to have the email address of the Authorized Payer to complete the set up process.
Follow the online instructions to create a username and temporary password for each Authorized Payer (The temporary password should be changed by the Authorized Payer when they first log in).
Contact the individuals you have set up as Authorized Payers, and direct them to the e-Billing site. Be sure to give them their username and temporary password that you created, and instruct them to change the password. Also, they should set up their user profile, which incudes a personal email address.
Each billing cycle, both the student and the Authorized Payer will receive an email notifying them that the e-Bill is ready. Students access the e-Billing website using a link in their email or via WebAdvisor. Authorized Payers receive a link in their email that takes them directly to an e-Billing login page. This ensures the privacy of student information on WebAdvisor.
Who and how do I contact someone on campus if I have more questions?
If you have questions, please email or call your home school.
|Black Hills State University||BHSU-ARCR@bhsu.edu||(605) 642-6941|
|Dakota State Universityemail@example.com||(605) 256-5271|
|Northern State Universityfirstname.lastname@example.org||(605) 626-2566|
|South Dakota School of Mines and Technologyemail@example.com||(605) 394-2372|
|South Dakota State Universityfirstname.lastname@example.org||(605) 688-6116|
|University of South Dakotaemail@example.com||(605) 677-5613|
|University Center - Sioux Fallsfirstname.lastname@example.org||(605) 274-9520|
If I pay with a credit card, how secure is my information?
University Center accepts credit cards for payment of non-tuition business transactions. The South Dakota Board of Regents (SDBOR) takes credit card security very seriously; University Center is in compliance with the regulations and follows the Credit Card Data security policies of the SDBOR and the University of South Dakota. This policies may be found on the USD policy webpage (Card Holder Data Protection Policy | Credit Card Acceptance | Disposing of and Destroying of Credit Card Information | Primary Account Number Encryption | Policy sections 2.037, 2.038, 2.040 and 2.041). Our institutions have PCI Compliance (Credit Card Security).
Financial Aid & Payment
Do I have to apply for financial aid every year?
Yes. Just like you do your taxes every year, your financial aid status needs to be updated and readdressed every year. You should fill out a new FAFSA after you complete your yearly tax forms.
What is Attendance Confirmation and do I have to do this?
Students must confirm that they will be attending a South Dakota Board of Regents university each and every semester they are enrolled to specify their payment information and refund preferences along with verifying their addresses on record. Also, by completing this process, financial aid offices can award students more efficiently and quickly. Attendance Confirmation is completed in Webadvisor about 20-30 days prior to the start of each semester. Students receive an e-mail regarding how to complete this process from their HOME school. The link to complete Attendance Confirmation can be found at the upper part of the screen on the "Student's Menu" in Webadvisor about 20-30 days prior to the start of the semester. Bullet points on Attendance Confirmation:
- Confirm attendance for upcoming term
- Select payment options and responsibilities
- Select refund preferences – mail out service or Direct Deposit
- Refunds will not be generated unless attendance confirmation is completed
- Review and update address and contact information while attending school
- Designate a Refund address – valid only if you select mail out service and you wish the refund to be mailed to an address other than the address while you are attending school
Do I have to be seeking a degree to qualify for financial aid?
Yes, you must be seeking a degree or be enrolled in an eligible certificate program to qualify. Contact the financial aid office if you have questions on your eligibility.
Does University Center offer payment plans?
Yes. Knowing many of our students are balancing work, school and a family, UC offers flexible payment options. Find payment plans here.
How does the FAFSA determine how much financial aid you receive?
The FAFSA evaluates factors such as assets, family income, household size and the number of family members in college to estimate what a family can provide for educational expenses and what "need" is remaining. It is the "need" which determines the amount of federal aid you are eligible to receive.
How many credits do I have to take to qualify for financial aid?
As an undergraduate, you need to be enrolled in at least six credit hours. Graduate students must be enrolled in at least five credit hours.
How much can I borrow in federal student loans?
Undergraduate limits range from $5,500 to $12,500 per year depending on certain factors, including your year in college. Graduate students can borrow up to $20,500 each year. In addition, PLUS loans may also be available for graduate students to help pay for their education.
How will I know if I’m approved for financial aid?
Your home university will send you an award letter that lists what financial aid you are eligible for.
If I take credits from more than one university, which school processes my aid?
Your home university through which you are seeking a degree will process your aid.
What are the FAFSA school codes for University Center?
Your FAFSA code will depend on which university you’re earning your degree from:
What are the guidelines for independent versus dependent student status?
FAFSA has strict qualifications for determining independent students, and this status may not match your tax filing status. Find the guidelines for independent student status here.
Which FAFSA form should I complete to cover Summer, Fall, and Spring semesters?
For Summer, Fall, and Spring semesters, you should fill out the FAFSA form that has the same start and end years (i.e. if you want Summer 2015, Fall 2015, and Spring 2016 to be eligible for aid, you would fill out the 2015-2016 FAFSA. The online form can be found at www.fafsa.gov. You will need to have your recently filed tax forms, W2s, and a PIN (Electronic Signature) in order to complete the form. If you need a PIN (or can’t remember it), you can get obtain it by visiting www.pin.ed.gov. If you have a PIN and can't remember it, choose "Request a Duplicate PIN."
What is a financial aid award?
A financial aid award includes a variety of financial sources to help you meet the cost of college. Awards consist of student loans, grants, scholarships and other gift aid.
What is my EFC, and is it the same at every school?
Your EFC is your estimated family contribution determined by the FAFSA. This is the amount that the FAFSA estimates you can provide for education expenses as determined by your family’s financial situation. Your EFC is a set amount and will be the same at every university.
What is the difference between subsidized and unsubsidized direct loans?
A subsidized direct loan is awarded based on need; the loan offers a low interest rate, and no interest will accrue on it while you’re in college. An unsubsidized direct loan is not awarded on the basis of need. This loan accrues interest from the time of disbursement.
What is the FAFSA?
The Free Application for Federal Student Aid (FAFSA) is a form used to apply for financial aid including loans and grants. Scholarships are applied for and processed separately through University Center. Start your FAFSA at www.fafsa.gov.
When and how do I need to pay for classes?
Students access their bill using the SDePay system available through WebAdvisor. We do not send paper bills. Payment is due in full the day following the add/drop date, which is uniquely set for each term, but typically falls within the first 10 days of the start of classes.
Which are better: federal student loans or private student loans?
You should always maximize your federal student loan options before seeking private loans. Federal student loans are guaranteed and regulated by the U.S. government and do not require a credit check. These loans also have a fixed interest rate that is lower than most private student loans. Private student loans are not subsidized by the government and aren’t regulated as closely. They may have variable interest rates and fees based upon your credit profile.
Why should I fill out the FAFSA when I could just get an alternative loan?
Although applying for a private or alternative loan may seem easier, remember that federal student loans usually have lower interest rates and better repayment options. Additionally, universities use information from the FAFSA to determine other types of financial aid including grants and work opportunities.
What is Completion Rate and How does that affect my educational goals?
Federal regulations require that a student complete (earn) a minimum of 67 percent of the credits they attempt in order to remain eligible to receive student financial aid. Attempted credits and credits earned are accumulated at the end of each semester.
Attempted credits include:
- All credits for courses in which a student is formally enrolled as of the first day of class (this includes credits taken at the undergraduate, graduate, or professional degree levels and credits taken during enrollment as a non-degree student)
- All credits that a student drops or adds after Add/Drop Period and any drop or withdraw that might happen before the last day to withdraw (see Academic Calendar)
- All credits for courses in which the student enrolled, but subsequently withdrew or failed
- Transfer credits from another school that are accepted
- Credits earned through examination and credit by portfolio assessment
Earned Credits include:
- All credits completed with grades of 'D' or better as well as Satisfactory and Pass grades
- Pre-general courses count toward aid eligibility (i.e. ENGL 033, MATH 095, etc.), but only courses numbered 100 or higher count in completed credits; therefore they impact a student's satisfactory academic progress requirement for financial aid. A passing score of "RS" is used in determining continued eligibility as RS is "Remedial Satisfactory"
- Transfer credits from another school that are accepted
- Credits earned through examination and credit by portfolio assessment
Example: If a student who has attempted a total of 30 credits after one year of enrollment and completed 12 credits in the fall and 6 credits in the spring, for a total of 18 credits, does not meet the minimum 67% completions rate [18 (divided by) 30 = 60%] This student is below the minimum 67% required completion rate and does not meet the Student Aid Satisfactory Academic Progress Standard and risks loss of eligibility to receive student financial aid.
Students who fail to complete 67% of their cumulative attempted credits risk loss of eligibility for student financial aid.
Undergraduate degree students who fail to complete a minimum of 67 percent of their cumulative attempted credits at the end of a semester will be placed on a 1 semester Financial Aid Probation Status for their next semester of enrollment. Undergraduate students failing to meet the required 67 percent completion requirement after a semester on Financial Aid Probation Status will be denied student financial aid in future semesters until their completion rate is back to 67 percent or higher.
Students are only allowed 1 Financial Aid Probation semester. Graduate and professional degree students who fail to meet the 67 percent completion requirement will be denied student financial aid until their completion rate reaches 67 percent or more of credits attempted. Graduate and professional students do not receive a 1 Financial Aid Probation semester.
What if my work has a tuition reimbursement program?
University Center offers a deferment program for students with employers offering tuition reimbursement. To enroll, you need the following items:
- Signed authorization form from your employer stating that the employer agrees to reimburse the student for tuition.
- Copy of your employee handbook or policy manual page(s) that state what requirements must be met in order for the employer to make a payment. For example, some employers require that the student earn a “C” grade or above before reimbursing the cost of tuition.
Bring these items to the UC Business Office to complete your deferral agreement. Here, you will also need to sign a deferral agreement. The tuition due date is usually calculated as a date after grades are posted for that semester. Please note: a new deferral agreement must be completed for each semester, and the items listed above are required each time.
The deferral agreement obligates students to pay the amount owed by the date for final payment regardless of whether or not they have been reimbursed by the employer. Failure to pay by the posted final payment date can result in a late fee, an administrative withdrawal from all classes at University Center, the inability to obtain transcripts and the inability to register for next semester's courses.
I'm completing my taxes and need a 1098-T, where do I find it?
A college or university that received qualified tuition and related expenses on your behalf is required to file Form 1098-T with the Internal Revenue Service (IRS). The Taxpayer Relief Act of 1997 states that educational institution are required to file and furnish a Form 1098-T to students whom payments for qualified billed tuition and related expenses were received during the applicable (Jan-Dec) calendar year. The information being reported to the IRS verifies your enrollment with regard to certain eligibility criteria for the Hope Tax Credit, the Lifetime Learning Tax Credit and the Higher Education Tuition and Fees Deduction. However, the enrollment information by itself does not establish eligibility for either credit or deduction. Since the University sends your 1098-T information to the IRS, there is no need to attach a copy of the form to your tax return. The information contained in the 1098-T will help you to determine if you may claim the Hope or the Lifetime Learning education tax credits. View your 1098T by logging-in to Heartland Campus Solutions (ESCI). For Heartland Campus Solutions Customer Service call (866) 428-1098. Visit the following SDBOR link for step by step instructions for getting your 1098-T: SDBOR Website.
Do I have to register for Selective Service?
In order to qualify for federal college loans and grants, all young men must register with the U.S. Selective Service System when they turn 18. Registering will also keep men eligible for important opportunities like jobs and job training programs. The easiest way to register is to check 'yes, register me' when filling out the FAFSA, or register online at https://www.sss.gov/Home/registration. There's no late penalty for registration, but once a man turns 26 he can no longer register, and becomes permanently barred from all opportunities associated with registration, including college loans and grants. Visit www.sss.gov to learn more.
Posted: December 13, 2018
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